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A sustainable approach for the management of air & ground movements of aircraft in respect with airport resident´s needs and expectations

From EPSA - European Public Sector Award

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A sustainable approach for the management of Air & Ground aircraft movements in respect with airport resident´s needs and expectations is becoming increasingly important in Luxembourg airspace and on the airport. Air traffic, especially (heavy) cargo traffic using mainly large B747 aircraft has grown since 2015 (up to and including 2018) in total by 12%; the increase in cargo traffic in this figure amounts to 31%. Some residential areas are close to the airport sides and stretching out from the runway end towards part of the city of Luxembourg. Despite a night traffic ban (curfew) the increasing traffic density is a disturbance to residents not only during late or early hours but also during normal daytime on weekends. The needs and expectation of residents for lasting measures to reduce noise (and emissions) required ANA (Administration de la Navigation Aérienne), the Luxembourg local public service entity responsible for ground and air movements in Luxembourg, to find solutions with local partner airlines, Luxembourg airport and residents. These measures should reduce aircraft noise and emission to sustainable levels whilst allowing future growth and prosperity of the airport and related industry as important economic contributors in Luxembourg.


ANA started already in 2014 with an open and transparent approach in management to address the needs and expectations of citizens in the vicinity of the airport by involving residents through surveys and information sessions, in open discussions, listening in debates to resident complaints and asking for participation in the process of finding solutions for the problems identified. This innovative approach is part of the ´management of change´ process adopted in ANA and is based on the principles of organizational learning, active involvement of people, transparent sharing of information, participation in decision making and achieving acceptance and support for the decided course of action; both – internally with ANA personnel and externally with stakeholders and partners.


Measures taken: The approach led to a serious of technical and operational initiatives and projects in ANA to reduce noise and fuel burn through the implementation of new air navigation procedures. One prominent example is the development and implementation of continuous descent operation, which allows aircraft to ´glide down´ for landing from high flight levels to the airport with much reduced engine power. This is in place since 2018 for incoming flights and is used by more the two-third of all flights with substantial, measured reduction in emission (fuel burned) and noise. CDO approaches shows a reduction of 15% in noise, 11.6% reduction in NOX emission and 1.5% reduction in fuel burn.


In 2018 ANA started, together with Luxembourg airlines and airport a new project to implement navigation procedures that use the full capability of aircraft for high-precision landing. This allows to design and implement new standard procedures for landing, to abate and decrease noise, and avoid densely populated areas in the airport vicinity.


Since 2015 ANA operates a charging scheme for its airport air navigation services that includes environmental factors in order to honor the use and implementation of quieter and fuel saving aircraft engines and promoting the use of less disturbing departure times in terms of noise. Both factors helped to bring down the number of night flights (departures after 23:00) since 2017 by 3% whilst a 6% increase of total traffic is observed in the same period.


On 2018, a Charta “Against the noise” was signed between ANA and Cargolux in order to limit the number of night flight, engine run-ups, and to promote best practices for protecting the environment. Furthermore, ANA is putting a high priority on the dialogue with neighboring communities. Regular meetings for open exchange are organized and a contact point on ANA’s web page is available for resident complaints.


ANA is a key player in managing a collaborative platform with citizen, airlines, Luxembourg airport and other operators, fostering frequent exchanges and forums promoting a sustainable approach and balancing economic objectives and expectations of citizen.


Since 2017 ANA and its environmental policy is ISO 14001 (environment management) certified. A full set of environmental targets and actions form part in the overall portfolio of ´Key Performance Indicators´ (KPIs) that address a full range of environmental measures. ANA is in addition committed to implement the measures and requirements of EMAS (eco-management and audit scheme), according EU Regulation 1221/2009 and amendments, and adopted an integrated Environmental Management System (EMS) devised in seven pillars: Noise, Air Quality, Water & Ground Quality, Waste, Biodiversity, and Natural Resources. All projects and activities of ANA are reviewed and their impact on the Environment is assessed through a specific ´environmental risk assessment´ approach in all pillars.


Award info
Award category: new solutions to complex challenges - a public sector citizen-centric, sustainable and fit for the future - european or national level
Award type: diploma
Award year: 2019
Project type
Sector: Transport and infrastructure
Type of activity:
Keywords: Sustainability, Environment, Air traffic control, Air traffic management, Airport, Infrastructure, Management of change, Management, Air and ground movements of aircraft, Airport resident's needs and expectations
Short English description: ANA started already in 2014 with an open and transparent approach in management to address the needs and expectations of citizens in the vicinity of the airport by involving residents through surveys and information sessions, in open discussions, listening in debates to resident complaints and asking for participation in the process of finding solutions for the problems identified. This innovative approach is part of the ´management of change´ process adopted in ANA and is based on the principles of organizational learning, active involvement of people, transparent sharing of information, participation in decision making and achieving acceptance and support for the decided course of action; both – internally with ANA personnel and externally with stakeholders and partners.
Further information
Organisation: Administration de la navigation aérienne
Other applicants:
Homepage: https://ana.gouvernement.lu/fr/demarches-environnementales.html
Level of government: national level
Size of organisation: >100
Number of people involved: 1-5
Country: Luxembourg
EU membership: EU member
Language code: en
Start date:
End date:


A sustainable approach for the management of air & ground movements of aircraft in respect with airport resident´s needs and expectations (49.62639122801635, 6.2038421630859375)
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