Clean neighbourhoods

From EPSA - European Public Sector Award


Waste management and a clean environment are high on citizens’ priority list. However, local authorities are often confronted with all kinds of illegal practices such as littering, fly tipping, graffiti and rubbish dumping. Not only do these practices cause an inconvenience, they also lead to dissatisfaction amongst citizens.

At the scale of IMOG, the inter-municipal cooperation, a Clean Team has been established. This team is not on the IMOG payroll and exists only virtually, but consists of agreements with social working force companies. This new organisation of internal and external service delivery provides a better quality and volume of service at a lower cost. This virtual team consists of 12 companies, operating in 13 communities and on several different tasks, but operates under one name ‘Team Rudy’ (a fictitious first name). Through social employment, (low-qualified) job seekers can be called in to tackle waste issues on a local level. Whereas local authorities often lack the financial means and manpower, social economy organisations often do not have the necessary knowledge and expertise to convey the message of waste prevention. The coordination of IMOG provides these organisations with courses in order to increase their participation and professionalism when it comes to waste management and prevention.

A Cleanliness coach (imog employee) coordinates the three involved partners: the communities, the social work force and the intermunicipal cooperation (IMOG). Qualitative and quantitative performance measurement tools have been introduced and must see to it that manpower and means are used effectively to ensure a clean environment:

  1. The cleanliness barometer quantifies the (evolution of the) cleanliness and evaluates the means used by the local authorities. Being a benchmark and communication tool the instrument will sensitise both authorities and civilians on the subject of litter.
  2. The sweeping plan aims at an effective use of sweeping machines and teams in the cities and towns.
  3. The wastebin policy targets the best possible location of wastebins with the best possible emptying and cleaning frequency. Well placed, clean and regularly emptied wastebins will lead to litter reduction. The purpose of a wastebin policy is to lay down digitally both the best location and the optimal emptying and cleaning frequency for all wastebins in a city or town. Digitisation by means of a chip must see to it that all the wastebins are emptied in time and hence kept clean.

This activity backs the local authorities involved in keeping the neighbourhoods clean and seeing to a tidy and pleasant environment. A cleaner environment must lead to a behavioural change on waste disposal and a greater feeling of satisfaction with the environment.

Award info
Award category: going green
Award type: submission
Award year: 2011
Project type
Sector: Environment, climate change, agriculture (incl. food safety) and fishery
Type of activity:
Keywords: Innovative measurement tools, coordinate a new way of working
Short English description: This activity backs the local authorities involved in keeping the neighbourhoods clean and seeing to a tidy and pleasant environment.
Further information
Organisation: IMOG
Other applicants:
Level of government: local level
Size of organisation: >100
Number of people involved: >15
Country: Belgium
EU membership: EU member
Language code: en
Start date:
End date:

Clean neighbourhoods (50.8447997, 3.294399)
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