Since March 1, 2004 the public transportation system of Tallinn City has employed a new fully electronic ID card-based sales, payment and control system. The ID-ticket system enables the passengers to purchase suitable electronic ID-tickets (e.g. 1-hour-ticket, one day ticket, 30-day travel card etc.) either via a secure website and an internet bank, mobile or ordinary phone, special ATM or for cash at selected outlets. The ticket is personalised (considers the unique personal code of the individual), its validity can be configured by the individual to start from a suitable date. For checking of ID-tickets, the inspectors are equipped with special hand-held terminals so they can instantly check on-site whether a person has a valid right to travel. Share of revenue generated by ID-tickets has constantly grown and accounts now for nearly 70 per cent of the municipal ticket income being regularly used by more than 120,000 persons.
We are working on RFID identification (going contactless), application of system for long-haul transport and launching of call center sales.
|Award category:||scarce resources|
|Sector:||Transport and infrastructure|
|Type of activity:||e-government|
|Short English description:||introduction of an electronic ticketing and payment system for public transportation|
|Organisation:||Tallinn City Office|
|Level of government:||local level|
|Size of organisation:|
|Number of people involved:|
|EU membership:||EU member|