The Catalan Institute of Oncology (ICO), in its mission to reduce the impact of cancer in Catalonia, integrates a model of patient care that combines clinical excellence and human affectivity – acting beyond the disease, being aware of the impact that the situation of vulnerability generates in the family, social and professional environment.
Cancer is a disease that often has a significant physical and emotional impact. That is why we need a comprehensive approach, which includes, in addition to treatment, supplementary support services, such as psycho-oncology, physiotherapy, social work or diet and nutrition.
One of the main programmes the hospital ‘Living with Cancer’ embodies is the approach of a ‘friendly hospital’ and the principle ‘We think as a patient’, by promoting, supporting and accompanying actions for the users – patients and family – thus complementing healthcare services. In order to do so, it develops alliances with different institutions and a series of initiatives to support and accompany the patient and his/her family.
It comprises three lines of action:
A fourth line of action of ‘Living with Cancer’ fosters collaboration with different institutional (city councils, county councils, schools, etc.), economic (business) and social actors (patient associations) to obtain the economic resources needed.
Initiatives like ‘Living with Cancer’ contribute to high user satisfaction confirmed by surveys, and to the hospital’s reputation as the most valued in Catalonia. ‘Living with Cancer’ received the national award ‘Premios Corresponsables’ for the most innovative and sustainable initiative in the field of social responsibility in the category of public administrations.
|Award category:||weathering the storm. creative solutions in a time of crisis - regional level|
|Type of activity:|
|Keywords:||Cancer, alliances, commitment, patient care, quality of life, healthcare, comprehensive healthcare model|
|Short English description:|| The Catalan Institute of Oncology (ICO), in its mission to reduce the impact of cancer in Catalonia,
integrates a model of patient care that combines clinical excellence and human affectivity – acting beyond the disease, being aware of the impact that the situation of vulnerability generates in the family, social and professional environment.
|Organisation:||Catalan Institute of Oncology|
|Level of government:||regional level|
|Size of organisation:||>100|
|Number of people involved:||>15|
|EU membership:||EU member|