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Living with Cancer

From EPSA - European Public Sector Award

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The Catalan Institute of Oncology (ICO), in its mission to reduce the impact of cancer in Catalonia, integrates a model of patient care that combines clinical excellence and human affectivity – acting beyond the disease, being aware of the impact that the situation of vulnerability generates in the family, social and professional environment.

Cancer is a disease that often has a significant physical and emotional impact. That is why we need a comprehensive approach, which includes, in addition to treatment, supplementary support services, such as psycho-oncology, physiotherapy, social work or diet and nutrition.

One of the main programmes the hospital ‘Living with Cancer’ embodies is the approach of a ‘friendly hospital’ and the principle ‘We think as a patient’, by promoting, supporting and accompanying actions for the users – patients and family – thus complementing healthcare services. In order to do so, it develops alliances with different institutions and a series of initiatives to support and accompany the patient and his/her family.

It comprises three lines of action:

  1. Friendly Hospital: improving the process of welcoming the patient and his/her family by meeting their specific demands in the oncologic process, promoting their welfare and improving the comfort of the facilities.
  2. School of patients: promoting the training and information of patients and their family to enable them to make the right decisions during their illness and monitoring side effects.
  3. Support Services: Developing and offering resources to help cope with the disease and adapting to the new personal, family and social circumstances.


A fourth line of action of ‘Living with Cancer’ fosters collaboration with different institutional (city councils, county councils, schools, etc.), economic (business) and social actors (patient associations) to obtain the economic resources needed.

Initiatives like ‘Living with Cancer’ contribute to high user satisfaction confirmed by surveys, and to the hospital’s reputation as the most valued in Catalonia. ‘Living with Cancer’ received the national award ‘Premios Corresponsables’ for the most innovative and sustainable initiative in the field of social responsibility in the category of public administrations.

Award info
Award category: weathering the storm. creative solutions in a time of crisis - regional level
Award type: diploma
Award year: 2013
Project type
Sector: cross-sectoral
Type of activity:
Keywords: Cancer, alliances, commitment, patient care, quality of life, healthcare, comprehensive healthcare model
Short English description: The Catalan Institute of Oncology (ICO), in its mission to reduce the impact of cancer in Catalonia,

integrates a model of patient care that combines clinical excellence and human affectivity – acting beyond the disease, being aware of the impact that the situation of vulnerability generates in the family, social and professional environment.

Further information
Organisation: Catalan Institute of Oncology
Other applicants:
Homepage:
Level of government: regional level
Size of organisation: >100
Number of people involved: >15
Country: Spain
EU membership: EU member
Language code: en
Start date:
End date:


Living with Cancer (41.3611845, 2.131403999999975)
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