Actions

Organisational development in women's organisations of Land Salzburg

From EPSA - European Public Sector Award

[edit]

Since 1995 the Provincial Administration of Salzburg has been working on reform projects for the administration. The BFF was involved in these processes in order to bring about the differing effects on women and men as customers of the administration, as well as on the male and female employees.

The starting situation for the initiation of the project was characterised by two different approaches. Firstly, the necessity for clear definition and steering of the external services against the background of future challenges faced by the administration, such as demographic change, migration from the rural regions, and globalized labour markets. Secondly, optimising the control of funds with the service providers and in the BFF, with the ‘side effect’ of developing the business management competence of the managers of the associations. Through this cooperative process with four non-profit associations in Land Salzburg, BFF has laid the cornerstone for a sustainable new form of cooperation between the provincial administration and external associations, following the principles of effect-oriented administration and good governance. Other essential requirements were a common understanding of administrative handlings and a common language for the reporting process.

The Office of Women’s Affairs & Equal Opportunity of Land Salzburg is a small, efficient unit in the provincial administration with an operative yearly budget of €1.89 million and 7.5 employees. The main tasks are defined in four products. The internal cooperation is regulated by a yearly updated mission statement. The staff are extremely competent in the methodology of the steering instruments of the NPM and continuously strive for optimisation of services for their target group. The efficiency and effect-orientation of the administrative handling was/is evaluated through customer surveys and CAF-certification and through regular feedback meetings between employee and employer. The services for the population (advice, education, health promotion, protection from violence, integration, culture etc.) are provided on the one hand by the administration itself and on the other hand by independent nonprofit associations. The services are arranged with a view to customer requirements. The services are addressed to women of an employable age in the Province of Salzburg, differentiated by their living situation: e.g. women in crisis, access to the labour market, barriers due to handicap and migration background.

Award info
Award category: partnership working
Award type: submission
Award year: 2009
Project type
Sector: Employment, labour related affairs and gender equality
Type of activity:
Keywords: Strategic steering, effect-oriented targets, good governance, cooperation of the regional administration and external service providers, synergies of networking for women, sustainable impulses for social and equality policy of Land Salzburg, CAF
Short English description: The BFF was involved in these processes in order to bring about the differing effects on women and men as customers of the administration, as well as on the male and female employees.
Further information
Organisation: Büro für Frauenfragen und Chancengleichheit des Landes Salzburg (BFF)
Other applicants:
Homepage:
Level of government: regional level
Size of organisation: 1-25
Number of people involved:
Country: Austria
EU membership: EU member
Language code: en
Start date:
End date:
,


Organisational development in women's organisations of Land Salzburg (47.7888923, 13.0655013)
Loading map...