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Scarce resources

From EPSA - European Public Sector Award

Collaborative Governance | Targeting with Scarce Resources | Coping with Demographic Change


EPSA was seeking outstanding examples of how managerial innovations can be introduced and implemented to increase the satisfaction of citizens and communities. The candidates for the award had to demonstrate that their innovations are effective and at the same time financially viable, so that they can be implemented cost-effectively and thereby help to improve the administration’s financial position.

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Award winners

ProjectsCountryOrganisationLevel of governmentSectorType of activityShort english description
E-Government Program of the Belgian Social SecurityBelgiumCrossroads Bank for Social Security (CBSS)National levelPublic health and social welfare/affairse-governmentsocial security business reorganisation with IT-based solutions
Bibliotek 2007 / Library 2007SwedenCity of UmeåLocal levelEducation (higher and lower), training and learningcooperationa new library catalogue allows residents in a number of municipalities to access the largest book magazine
Greater Manchester Fire and Rescue Service “Changing Working Patterns”United KingdomGreater Manchester Fire and Rescue ServiceLocal levelJustice, police, human rights and securityhuman resource managementa programme dedicated to maintain and improve emergency response delivery standards with in larger human resource modernisation programme
Improving Police Visibility and Effectiveness via Mobile DataUnited KingdomLancashire ConstabularyLocal levelJustice, police, human rights and securitye-governmentimproving visibility of police and effectiveness of work through mobile data

Diploma winners

ProjectsCountryOrganisationLevel of governmentSectorType of activityShort english description
E-RechnungAustriaBundesministerium für Finanzen, IT Sektion, Abteilung V/2 (Abteilung für IT und Rechnungswesen der Finanzämter und Großbetriebsprüfungen)National levelTaxation, customs, financese-governmentintroduction of an e-invoice that reduces in private sector companies accounting costs and improves VAT collection
FlexibilisierungsklauselAustriaJustizanstalt SonnbergRegional levelJustice, police, human rights and securitynew forms of financing and financial managementuse of liberalisation in budgeting process
The Premium Search System and Personal Civil Servant empowering you and the institutions you rely onBelgiumDepartement RWONational levelPublic health and social welfare/affairse-governmentIntroduction of an IT-based, customer-oriented administration guide system for national grants for housing
Self-service library of AvelgemBelgiumMunicipality of AvelgemLocal levelSports, youth, culture and artnew services or new technologiesRFID system in practice in a public library (self-service library)
EKool – internet based education information systemEstoniaTallinn City OfficeLocal level
Accréditation des services d'inspection de la direction générale de l'alimentationFranceDirection générale de l'alimentation - Ministère de l'agriculture et de la pêche - FranceNational levelEnvironment, climate change, agriculture (incl. food safety) and fisheryquality managementcertification of administrative processes according to ISO 17020
Encaissement, par le centre d'encaissement du Trésor public de Lille (CEL), des recettes publiques payées par Titres Interbancaires de Paiement (TIP) ou par chèquesFranceMinistère Français du Budget, des Comptes Publics et de la Fonction Publique Direction Générale de la Comptabilité Publique Trésorerie Générale du Nord et de la région Nord – Pas-de-Calais Centre d’encaissement de LilleRegional levelTaxation, customs, financese-governmentestablishment of a centralised banking clearing house for public payments for public income, including taxes and fees
Bürgerhaushalt Berlin-LichtenbergGermanyBezirksamt Lichtenberg von Berlin
POLIZEI-ONLINE - Auf dem Weg zum Wissensarbeitsplatz der ZukunftGermanyInnenministerium Baden-WürttembergRegional levelJustice, police, human rights and securitypublic-private partnershipsknowledge management system under PPP arrangement providing access to all police officers
Integriertes und marktorientiertes Immobilien- und Facility Management für die Landeshauptstadt Dresden (LHD)GermanyLandeshauptstadt DresdenLocal levelTransport and infrastructurebusiness process re-engineeringintroduction of an integrated and market price-based facility management system
Haushaltssanierungsprozess 2003-2007GermanyLandeshauptstadt WiesbadenLocal levelTaxation, customs, financesnew forms of financing and financial managementdevelopment of a process to balance the budget
Public-Private-Partnership WIVERTISGermanyWIVERTIS GmbHLocal levelPublic administration, modernisation, institutional affairs, reforme-governmentsetting up a joint company (PPP) to run the IT infrastructure in Wiesbaden
Centre Services aux CitoyensItalyComune di ParmaLocal levelPublic administration, modernisation, institutional affairs, reformbusiness process re-engineeringa citizens service centre
A new planning, programming, control system of Pescara ProvinceItalyProvincia di PescaraLocal levelPublic administration, modernisation, institutional affairs, reformstrategic management and planning toolsorganisational reform based on NPM principles
Digit Tribunale di CremonaItalyTribunale di Cremona - ItalyLocal levelJustice, police, human rights and securitye-governmentdigital document management system within a local court
Human resource management – way to total qualityLatviaState Blood Donor Center (SBDC)National levelPublic health and social welfare/affairshuman resource managementquality management in HR
Heerenveen modelNetherlandsGemeente HeerenveenLocal levelPublic health and social welfare/affairsbusiness process re-engineeringreducing paperwork efforts of applicants by relying on applicants rather than to insist on formal paper
Reinforcing IR administrative efficiency by management promoting ethic values and anti-corrupt activities.PolandInland Revenue in Nowa SólLocal levelTaxation, customs, financeshuman resource managementan organisational reform program dedicated to reduce risk of corruption by promoting ethic values
Improvements of the income-tax return systemPolandTax Office in GostyńLocal levelTaxation, customs, financese-governmenta new approach in how to use computerised tax assessment programs in the presence of the tax payer
E-VEM – One stop shop systemSloveniaMinistry of Public Administration of the Republic of SloveniaNational levelcross-sectoralbusiness process re-engineeringone stop shop for future entrepreneurs online
Setting up a GP-led regional wound healing centre within the public care sectorSwedenBlekinge Wound Healing CentreRegional levelPublic health and social welfare/affairsnew services or new technologiesservice development and innovation for wound healing reducing leg ulcer care
Controlling der Infrastrukturfinanzierung der Schweizerischen Bundesbahnen SBBSwitzerlandBundesamt für Verkehr, BernNational levelTransport and infrastructurenew forms of financing and financial managementcontrolling of infrastructure financing via contractual arrangements
CH@UN: Web-basierte Plattform für verwaltungsweite Konsultation und Konsolidierung von offiziellen schweizerischen PositionenSwitzerlandEidgenössisches Departement für Auswärtige Angelegenheiten (EDA), Politische DirektionNational levelPublic administration, modernisation, institutional affairs, reforme-governmentestablishment of a platform to access all offical information of national positions and communiqués in and for international organisations
Einführung eines integrierten Managementsystems an der Hauptabteilung für die Sicherheit der Kernanlagen (HSK)SwitzerlandHauptabteilung für die Sicherheit der KernanlagenNational levelEnvironment, climate change, agriculture (incl. food safety) and fisherystrategic management and planning toolsdevelopment of an integrated management system to support organisational change
Die Bleistiftspitzer von GESTERN spitzen am eBusiness (uBusiness) von MORGENSwitzerlandKantonale Drucksachen- und Materialzentrale Zürich (kdmz)Regional levele-governmentintroduction of electronic signature and electronic forms for improved digital workflow
Doganyurt District Rural and Urban Development ProjectsTurkeyRepublic of Turkey District-Governorship of DoganyurtLocal levelTransport and infrastructurecapital investmentlarge-scale investment program to foster local economic development and public services
E-Transformation of Uskudar Municipality (eTUM)TurkeyUskudar MunicipalityLocal levelcross-sectorale-governmenta local programme dedicated to enable citizens and stakeholders to access municipal services via land line, cell phone and internet

All projects in Scarce resources

All projects in Award category Scarce resources...