Sozialraumorientierung in Graz´

From EPSA - European Public Sector Award


Social work in the context of youth welfare basically aims at advising and supporting families in the fulfilment of their tasks related to care and education of minors. The various aids range from ambulant support to displacement of the minor, should this be necessary to the child welfare. The demographic progress in a globalised world represents a growing challenge to social support systems. Administrative structures – which have evolved historically – are no longer up to handling those challenges.

The initiative ‘Sozialraumorientierung’ was and still is to create and enshrine framework conditions on an organisational level that are legally funded and based on professional principles. Parameters are applicable to secure the support and assistance of families in the best possible way, as well as to plan and to act in an economical, effect-orientated and comprehensible manner.

With the initiative ‘Sozialraumorientierung in Graz’, the Children and Youth Welfare Office of Graz has set out to find new creative and flexible ideas for a change of parameters and to implement them on the legal basis of the StJWG. It is a target designed to make optimal use of existing financial means and to work against the common cost increase in this area, whilst at the same time increasing the quality of the social work. Aid is granted close to the residence, it is perfectly fitted (flexibly and individually concerning the problem and the situation of resources), and is adapted to the will and the aims of the persons in need.

The initiative ‘Sozialraumorientierung in Graz’ has an enormous innovative impact by its commitment to the constitutional principles even in processes of change.

The existing legal framework was optimised in cooperation with the federal state government; it is now possible to act in a flexible and functional way.

The benefits of the initiative can be seen at different levels of the management and also at the target groups’ level. This initiative has resulted in a reduction in duplication of work, downsizing of bureaucracy and benefits for the Welfare Recipients.

Award info
Award category: smart public service delivery
Award type: submission
Award year: 2011
Project type
Sector: Sports, youth, culture and art
Type of activity:
Keywords: Sozialraumorientierung
Short English description: The initiative ‘Sozialraumorientierung in Graz’ has an enormous innovative impact by its commitment to the constitutional principles even in processes of change.
Further information
Organisation: Office of Youth and Family Welfare
Other applicants:
Level of government: local level
Size of organisation: >100
Number of people involved: >15
Country: Austria
EU membership: EU member
Language code: en
Start date:
End date:

Sozialraumorientierung in Graz´ (47.0670054, 15.4372696)
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