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Citizen Spots
Award category New solutions to complex challenges - a public sector citizen-centric, sustainable and fit for the future - european or national level +
Award type Diploma +
Award year 2019  +
Coordinates 38° 43' 30", -9° 8' 48"Latitude: 38.724960963676
Longitude: -9.1466385126114
  +
Country Portugal +
EU membership EU member  +
Homepage https://www.ama.gov.pt/web/english/citizen-spot  +
Keywords Administrative Modernization; Digital Inclusion; Service Delivery  +
Level of government National level +
Number of people >15  +
Organisation AMA - Administrative Modernisation Agency +
Organisation size >100  +
Sector cross-sectoral  +
Short english description The Citizen Spot is a multiservice physica
The Citizen Spot is a multiservice physical counter where a specialized mediator assists citizens in accessing a portfolio of online public services and further teaches them how to perform it autonomously thereafter. The digital services provided are essentially those already available on various online platforms and on the ePortugal.gov.pt, but that citizens may not feel confident using by themselves, ranging from civil registration documents to the request of the European Health Insurance Card, land registry with the Tax Authority, social security and tax services, and so on.
cial security and tax services, and so on.  +
Categories Projects
Language code
"Language code" is a predefined property that represents a BCP47 formatted language code and is provided by Semantic MediaWiki.
en  +
Modification date
"Modification date" is a predefined property that corresponds to the date of the last modification of a subject and is provided by Semantic MediaWiki.
09:54:30, 10 March 2020  +
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