From EPSA - European Public Sector Award


‘Sysper2’ is the European Commission’s Human Resource Management information system. It covers the vast majority of corporate HR processes such as career management, appraisal and promotion, organisation chart, mobility, entitlements, staff obligations and ethics, time management, competence management and resource allocation. It is a permanent challenge to ensure the smooth operation of the European Commission, given its size and complexity (around 36,000 staff of more than 27 nationalities, in multiple locations around Europe and the world). HR is a modern change agent and strategic partner, allowing the Commission to achieve its objectives, with lower levels of HR staffing and without losing sight of the wellbeing and motivation of the personnel. ‘Sysper2’ is in this context a cornerstone for staff empowerment, administrative simplification and HR professionalisation in the European Commission.

‘Sysper2’ focuses on three main areas:

  1. End-to-end business processes coverage: By spanning organisational boundaries and covering HR business processes end to end, ‘Sysper2’ contributes to an increased service level, to harmonisation and simplification, and to more efficiency and user satisfaction.
  2. Support for a proactive HR policy: ‘Sysper2’ goes beyond mere compliance with procedures. It provides the foundation for the HR Directorate-General to transform personnel policy into an efficient instrument contributing to the Commission’s priorities and policy objectives.
  3. Inter-institutional deployment: ‘Sysper2’ is also being deployed in other European Institutions and agencies. The inter-institutional deployment represents a significant step towards the harmonisation of administrative practices and improved interoperability between European Institutions with a reduction in administrative expenditure as a result.

The investment costs have been carried by the European Commission – the system owner, while other European Institutions and agencies can use the system, only paying for the cost of the additional service. ‘Sysper2’ is an example of a successful convergence initiative, aligning business and IT. It has enabled more efficient, effective and transparent HR business processes and led to the rationalisation of the IT system’s portfolio. Moreover, the benefits of the investment are being shared with other European Institutions who can profit from the service the Commission is offering to deploy, run and support the system for the interested institutions.

Award info
Award category: smart public service delivery
Award type: submission
Award year: 2011
Project type
Sector: Public administration, modernisation, institutional affairs, reform
Type of activity:
Keywords: Human resource management, efficient administration, IT consolidation
Short English description: ‘Sysper2’ is in this context a cornerstone for staff empowerment, administrative simplification and HR professionalisation in the European Commission.
Further information
Organisation: European Commission Informatics Directorate-General
Other applicants:
Level of government: EU institutions
Size of organisation: >100
Number of people involved: >15
Country: Belgium
EU membership: EU member
Language code: en
Start date:
End date:

Sysper2 (50.8503396, 4.3517103)
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