New solutions to complex challenges - european or national level

From EPSA - European Public Sector Award

New Solutions to Complex Challenges: European or National level. - EPSA 2017 | Regional Level - EPSA 2017 | Supra-Local and Local Level - EPSA 2017

Award winners

ProjectsCountryOrganisationLevel of governmentSectorShort english description
The Cooperation FundSpainEuropean Intellectual Property OfficeNational levelPublic administration, modernisation, institutional affairs, reformEvery business should be able to access trade mark and design rights, and in the EU, this can be done either at national or European level. In the EU Member States, national intellectual property offices register trade mark and design rights valid in that particular member state. At European level, the decentralised agency of the EU, the European Union Intellectual Property Office (EUIPO) administers unitary protection for businesses looking to secure their trade mark and design rights across the EU. This parallel system is a critical aspect of the intellectual property (IP) system, enabling businesses to obtain the right protection for their needs

Award nominees

ProjectsCountryOrganisationLevel of governmentSectorShort english description
VenstersNetherlandsICTUNational levelPublic administration, modernisation, institutional affairs, reformWhat is Vensters? ‘Vensters’ is an instrument that allows municipalities, provinces and water boards to gain an overview of the performance and functioning of their management. The instrument also allows them to compare their performance with other public organisations. Vensters is a diagnostic and learning instrument. It helps managers to have meaningful conversations about ambitions, choices and improvements.
Digital JusticeSpainSpanish Ministry of JusticeNational levelJustice, police, human rights and securityThe Digital Justice Program provides electronic case mana- gement of legal affairs submitted to Courts, as well as the implementation of new working methodologies that improve the efficiency of the legal processes.
Sea Traffic Management – Connecting the Business Value of the Maritime IndustrySwedenSwedish Maritime AdministrationNational levelEnvironment, climate change, agriculture (incl. food safety) and fisherySea Traffic Management (STM) is a concept with open services based on standardised maritime information sharing. STM is co-funded by the EU since 2010 in three consecutive projects involving 14 EU partner countries and Norway. In the current STM Validation project, the involved EU-countries are Austria, Cyprus, Denmark, Finland, Germany, Ireland, Italy, the Netherlands, Portugal, Spain, Sweden and the United Kingdom. STM has taken input and inspiration from the Air Traffic Management work conducted under the SESAR umbrella.

Honorary mentions and Best Practice Certificates

ProjectsCountryOrganisationLevel of governmentSectorShort english description
Promoting Innovation in Public ProcurementAustriaBMWFW and BMVITNational levelPublic administration, modernisation, institutional affairs, reformIn September 2012, the Austrian Federal Government adopted the Austrian Action Plan on Public Procurement Promoting Innovation (PPPI). Its aim in exploiting the large procurement volumes (about €40 billion per year in Austria) is two-fold: to encourage industry to deliver innovative goods and services on the one hand (thus increasing economic growth and employment), and to supply public authorities and citizens with advanced and (eco)efficient goods and services on the other hand (leading to a more efficient and more modern public administration). The PPPI Action Plan is well embedded. First, the Action Plan is linked to the ‘Austrian Strategy for Research, Technology and Innovation’. Second, its formulation is the result of a participatory PPPI Strategy Process, involving all relevant Austrian stakeholders (>90). Third, its content and realisation is politically legitimised by government decision. The responsibility for the PPPI initiative lies cooperatively with the Federal Ministry of Science, Research and Economy (BMWFW) and the Federal Ministry for Transport, Innovation and Technology (BMVIT).
Bulgarian Counter-Undervaluation MethodologyBulgariaBulgarian National Customs AgencyNational levelTaxation, customs, financesGoods are undervalued in order to reduce the duty payable. To provide protection against these threats without unduly interfering with legitimate trade requires well-designed, innovative procedures. All too often, cumbersome procedures built on outdated methods continue to be used in many countries, managing both to jeopardise revenue and to impose significant burdens on the honest trader
Skills PanoramaGreeceCedefop - European Centre for the Development of Vocational TrainingNational levelEmployment, labour related affairs and gender equalityThe Skills Panorama is a unique online platform that offers a single entry point to information on labour markets and skill needs in the EU. It aims to inform decisions on education, training and employment. The Skills Panorama is an initiative of the European Commission. Because of its expertise and extensive research and analysis on labour market and skill needs, Cedefop (the European Centre for the Development of Vocational Training) was tasked with its development.
Court Audio Record Labelling System TIXLatviaCourt Administration of the Republic of LatviaNational levelJustice, police, human rights and securityTIX is a court session audio recording solution, enabling to conveniently prepare clear and interactive court session protocol in PDF format with linked text and audio data.

TIX eases audio recording of court sessions, combining the written information with the audio record in one interactive protocol of PDF format, corresponding with the standard of the industry. The protocol of PDF format consists of the general information of the court session, audio record of the court session and course of the court session, organised pursuant to statements or issues to be adjudicated that are linked with the place in audio record. Preparation of the protocol does not require a lot of time, because the recorder must record only the issues to be adjudicated.

Full information on the course of the court session is provided by audio record. While, the place of interest in the audio record is to be found fast in the interactive protocol by pressing on the relevant issue to be adjudicated.
Standard Business ReportingNetherlandsLogiusNational levelPublic administration, modernisation, institutional affairs, reformBefore the introduction of the digital reporting framework Standard Business Reporting (SBR), companies were asked by various government agencies to deliver the same information in multiple ways. For the same data definitions, different data sets were used. This created for businesses a situation of unnecessary administrative burden, extra costs and frustration. For government agencies, it created a situation of not fully transparent, reliable or comparable data. For society, it resulted in a situation where tax money was spent on time-consuming, manual administrative processes instead of the core activities of the government. The Dutch government has implemented SBR in close cooperation with private stakeholders.
Maps of Healthcare NeedsPolandMinistry of Health of the Republic of PolandNational levelotherPolish government authorities, providers and patients complained that there is no system-wide approach to healthcare provision. As major drawbacks of the system, they have been regularly pointing out the lack of reliable and up- to-date information on how certain areas operate and the fact that decisions regarding these areas were made without the thorough analysis of needs and capabilities. To address these concerns the Department of Analyses and Strategy of the Polish Ministry of Health decided to develop Maps of Healthcare Needs aiming to analyse the current state of the Polish healthcare system and define future needs.
Smart Specialisation PlatformSpainUnit B3 Territorial Development, Joint Research Centre, European CommissionNational levelScience, research, innovationPublic administrations at regional and national level in Europe must deal with a conundrum of expectations and realities in times of turbulent economic and technological change and the pressing need to address societal challenges with limited resources. The European Commission has a powerful instrument to tackle these challenges: the Cohesion Policy supporting regional development in cooperation with regional administrations.
Federal Occupational Health ManagementSwitzerlandFederal Office of Personnel (FOPER)National levelPublic administration, modernisation, institutional affairs, reformEmployees make a key contribution to the success of public services. Their health and ability to perform effectively are directly affected by the parameters within which they work, and the physical and mental burdens placed on them are increasing.
Crime Reduction ToolkitUnited KingdomUK College of PolicingNational levelScience, research, innovationThe Crime Reduction Toolkit has been created by the College of Policing. The College of Policing was established in 2012 as the professional body for all those working in policing and is part of a new network of What Works Centres established by the UK Government. The role of the What Works Centres is to improve outcomes for citizens by enabling decision making, at every level, to be based on the best available research evidence. Developed in partnership with a consortium of eight universities, led by University College London, the Crime Reduction Toolkit is one of the College’s central products and was launched in 2015. It is an online tool which provides easy access to the best available research evidence on the effectiveness, or not, of interventions to reduce crime.

Award submissions