‘Smarthphones Police – Ipol Mobile.’ Since February 2010, all 1280 Geneva police officers are equipped with smartphones such as the iPhone 4. Beyond the free applications provided by this type of smartphone (GPS, camera, various business applications), the principal goal was to provide police personnel with the following applications: business directory with availability of staff; police orders and instructions; laws (Code of Criminal Procedure); wanted persons; notice of disappearances and abduction alerts (minor and major); specialised files; vehicle files; alerts of stolen vehicles. Other applications are being looked into. These applications are hosted on a website with a police procedure for authentication. In case of loss or theft of the device, it can be locked remotely and on the spot. An initial assessment of use indicates a huge reduction of calls to police stations and requests for information from police patrols.
Among the different constraints of police work, the character of unpredictability requires reactivity and proactivity at all times. An instantaneous access to all information allows the police collaborator to react adequately to all emergency situations. Direct access to information without going through a support centre, brings benefits in time and information quality, thanks to the elimination of intermediaries. A decrease of about 30% of calls coming from police officers engaged in fieldwork has been observed since the project was set up. Integration of smartphones gives the police a better work adequacy to deal with the pressure imposed by diverse rule settings. A drastic decrease in operating and support costs tied to the demands of police officers in the field was also observed.
Different broadcasts are more efficient because it takes very little time to disseminate information to a large number of policemen. The first ecological results can already be seen as there is a significant decrease in use of both paper and mailing devices to send out information, as well as a significant economy of patrolling cars having to go back to their offices to get their information they need. Those databases are now available through broadcasts of photographs for example, among others devices. Geneva police officers get a particularly interesting flat-rate subscription for conversations and for sending data. This is a pioneering project in Switzerland.
|Award category:||smart public service delivery|
|Sector:||Justice, police, human rights and security|
|Type of activity:|
|Short English description:||These applications are hosted on a website with a police procedure for authentication. In case of loss or theft of the device, it can be locked remotely and on the spot. An initial assessment of use indicates a huge reduction of calls to police stations and requests for information from police patrols.|
|Organisation:||Département de la sécurité de la police et de l’environnement|
|Level of government:||regional level|
|Size of organisation:||>100|
|Number of people involved:||>15|
|EU membership:||other European country|