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Only satisfied citizens in Zoetermeer
Award category Public service delivery +
Award type Submission +
Award year 2009  +
Coordinates 52° 3' 41", 4° 29' 37"Latitude: 52.0614546
Longitude: 4.4936191
  +
Country Netherlands +
EU membership EU member  +
Keywords Customer satisfaction  + , quality management  +
Level of government Local level +
Organisation City of Zoetermeer +
Organisation size >100  +
Sector Public administration, modernisation, institutional affairs, reform  +
Short english description In the spring of 2006 the City Council of Zoetermeer decided to strive towards an ambitious goal to increase citizens’ satisfaction with the customer-related services by 2010.  +
Type of activity quality management  +
Categories Projects
Language code
"Language code" is a predefined property that represents a BCP47 formatted language code and is provided by Semantic MediaWiki.
en  +
Modification date
"Modification date" is a predefined property that corresponds to the date of the last modification of a subject and is provided by Semantic MediaWiki.
12:09:58, 21 April 2011  +
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