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Short description / Current status and future steps / Lessons learned:
= Case description =
Information and communication technologies (ICT) are advancing
rapidly and are changing society profoundly. The increasing use of ICT
in everyday life can genuinely empower citizens to play a full role in
society, including those that are at risk of exclusion. But they can also
increase the digital divide of some sectors of society, if too complex,
expensive or not really responsive to the needs of the citizens.
Inclusion in the information society, or e-Inclusion, aims at using ICT to
improve social and economic inclusion. e-Inclusion is also concerned
with inclusive ICT, i.e. ICT that is accessible, available and affordable
for all. Therefore there is a strong need to find new ways to foster the
participation of citizens in the cities life and to improve the interaction
with their Public Administrations (PA). Innovative approaches to the
interaction between Public Administrations and citizens, through a
creative use of new technologies, can create value for both the PAs
and the citizens. For the citizens it can support their inclusion in the
city and community life but it can also improve their level of information
and competence on ‘public’ issues, thus supporting the development
of a more mature and engaged citizenship. For the PAs it means the
possibility to provide online services that better meet the needs and
requirements of the citizens.
The Power project aims to create and to evaluate an open source
application for e-Democracy empowerment (access, literacy and
inclusion), the innovation of the front offices and the services’ supply
channels. The project identifies two main objectives:
*The drafting of operational guidelines for editing and setting up (through a feasibility study);
*The definition of common specifications for the joint implementation of one or more open source software modules with General Public Licenses (GPL), which are compatible with the needs and specifications of the participating municipalities.
The semantic web approach has enabled a further improvement and
simplification of access and online research of information. However,
the diffusion of methodologies and best practices related to the use
of ‘Web 2.0’ tools still remains inadequate. Therefore it is necessary
to lay the foundation to integrate and share organisational and
communication models, as well as platforms and applications, as a
result of an increasing convergence of ideas and strategies between
the actors involved.